Privacy Policy

Effective Date: 02/06/2025

This Privacy Policy describes how June AI Apps Ltd (“we,” “our,” “us”) collects, uses, discloses, stores, and protects your personal and non-personal information when you download, install, access, or use Candy Realm (the “App”), a mobile gaming application available on the Apple App Store and Google Play Store. This Policy is in accordance with the privacy standards required by both Apple and Google, including their developer guidelines.

By downloading and using Candy Realm, you agree to the terms and practices described in this Privacy Policy. If you do not agree with the practices described, please do not use our App.

1. Information We Collect

We collect and process different types of information depending on how you interact with the App. This includes:

a. Personal Information (you may provide):

• Email address (when contacting support)

• Apple IDFA / Google Advertising ID

• IP address and geolocation (approximate)

b. Non-Personal and Technical Information (automatically collected):

• Device type, model, and operating system version

• App version and language settings

• Gameplay activity, progress, and session length

• Crash logs and diagnostics

• Clicks, screen views, session duration

c. Payment and Transaction Data:

• While we do not store payment information ourselves, in-app purchases may involve Apple or Google payment processors which may share anonymized transaction data (amount spent, item purchased, timestamp).

d. Advertising Identifiers and Behavioral Data:

• Collected through SDKs and ad networks to support in-app advertising, retargeting, and measurement of ad performance.

2. How We Use Your Information

We use your information for the following purposes:

• To provide, maintain, and improve the App

• To enable in-app purchases and process transactions

• To respond to your inquiries and support requests

• To analyze user behavior and enhance user experience

• To serve relevant, personalized ads and monitor ad performance

• To comply with legal obligations and store records appropriately

• To detect and prevent fraud, cheating, or abuse

3. Legal Basis for Processing (EU/EEA Users)

For users located in the European Union, we process personal data based on:

• Your consent (e.g., accepting cookies or ad personalization)

• Contractual necessity (to deliver the game you installed)

• Legitimate interests (to improve game experience and security)

• Legal compliance (e.g., tax and anti-fraud requirements)

4. In-App Advertising and Analytics

We integrate third-party SDKs and APIs that collect data such as advertising identifiers, interaction data, and app usage to:

• Deliver personalized advertisements

• Perform attribution and campaign performance analytics

• Serve rewarded videos, interstitials, or banners

Partners may include Google AdMob, Unity Ads, Facebook Audience Network, and others. Each partner may collect and process data in accordance with their own privacy policies.

You can typically opt out of personalized ads via your device settings:

• iOS: Settings > Privacy > Tracking

• Android: Settings > Google > Ads > Opt out of Ads Personalization

5. In-App Purchases

Candy Realm allows you to purchase in-game currency, features, or content using real money through Apple or Google. We do not have access to your full billing details or credit card number. Apple and Google only share confirmation of a successful purchase.

6. Cookies and Tracking Technologies

While we do not use cookies directly, our ad and analytics partners may place tracking pixels or SDKs that behave similarly to cookies within the mobile environment. These technologies help in:

• Measuring app engagement

• Delivering retargeted ads

• Ensuring ad viewability and fraud detection

7. Data Retention

We retain your personal and gameplay data only as long as necessary to fulfill the purposes outlined in this Privacy Policy. After this period, data is either deleted or anonymized.

In general:

• Gameplay and usage data is retained for up to 24 months

• Support and communication data is retained for as long as necessary to resolve your issue

8. User Rights and Choices

Depending on your location, you may have the right to:

• Access, correct, or delete your personal data

• Withdraw your consent for data collection or processing

• Opt out of marketing or advertising

To exercise these rights, please contact us at: contact@getchatit.com

9. Children’s Privacy

Candy Realm is not directed at children under the age of 13, or under 16 in jurisdictions that require higher consent age. We do not knowingly collect or solicit data from children. If you believe a child under 13 has provided personal data, please contact us and we will delete it.

10. Security Measures

We use commercially reasonable administrative, technical, and physical safeguards to protect your data. However, no system is 100% secure. You use the App at your own risk.

11. International Data Transfers

Your data may be stored and processed on servers located outside of your country of residence. By using the App, you consent to the transfer of your information to countries that may not provide the same level of data protection.

12. Updates to This Privacy Policy

We may revise this Privacy Policy from time to time. When we do, we will post the updated version within the App or on our website. We encourage you to review this page periodically.

13. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy, please contact us:

June AI Apps Ltd
Email: contact@getchatit.com